MDWm
Maryna De Waal maryna.byleveld

1 reviews | Active since Sept 2021

23 Jan 2024, 09:03

Very poor service! I want to remove the tracker from my one vehicle and install it into another vehicle

Very poor service! I want to remove the tracker from my one vehicle and install it into another vehicle. When i took the contract i was informed that it will not be a problem if i sell the old vehicle as the tracker will then just be installed into another vehicle. Now that i want to do it i need to pay R800 for the reinstallation fee? I was not told that there will be a fee to do this and now that they have me in a contract and i am selling my old vehicle i need to pay to get assitance! This is unacceptable! I will never recommend Cartrack to anyone!

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Replies (1)
Cartrack
Cartrack's reply23 Jan 2024, 09:54
Official
 
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team