Very poor service delivery

Scheduled an appointment with Cartrack to re-install a mandatory tracker in my new vehicle and they never pitched for the appointment. Called them multiple times and was not assisted. The following day they called back and wanted to schedule another appointment but only in a week! This leaves me with a vehicle that is not insured for theft and hijacking resulting in me not being able to use the vehicle. 1. Not pitching for an installation with no notification is unacceptable after I scheduled my day around the installation 2. Not responding to my emails addressing the issue is extremely unprofessional 3. The staff are very unprofessional and borderline rude when engaging

This is definitely not the service that I signed up for and highly disappointed. I will not recommend Cartrack to anyone, they are just not professional and it seems as if they just don't care about their customers.