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Nadia N

1 reviews | Active since Jun 2023

27 Jun 2023, 10:23

VERY POOR SERVICE

Not even worth the 1 star. Very poor service.

I have been a Cartrack customer for more than 15 years. Everytime i have purchased a vehicle and needed to have a unit installed it has been a nightmare with absolutely very poor service from Cartrack.

I booked a de- and re- installation on the 22nd. Its 27 June today and this has still not been done. Numerous calls made to Cartrack yesterday and again now. Calls that is on my expense. Just to be told someone will phone me.

Will Cartrack now man up and admit to their poor service??

How long will it take for a manager to get in contact with me??? Might this be a sign that the service is so bad that the managers are ALWAYS in meetings or on calls and NEVER available??????

#cartrack

0
Replies (1)
Cartrack
Cartrack's reply27 Jun 2023, 10:28
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team