Very inconsiderate expectations!

It is very disappointing that no provisions are made for customers who lose their vehicles due to unexpected job losses. I was told today that despite losing a job and my car, I need to pay a cancellation fee of over R2000 for my policy, or continue paying the monthly premium for a car I do not have. How inconsiderate! Especially for someone who's been a customer for close to 8 years. I'm sure Cartrack can do better.