Very dissapointing rip-off

I can honestly say that choosing Cartrack was a huge mistake that I'm now stuck with for 36 months. When i entered into this contract i was told that it was a 36 month contract, but that i have the option of transferring ownership, or transferring the dashcam into a new car if i sold the old one and bought a new one. What i wasn't told is that i can only do that if the new owner buys the same car with the same dash cam. It cannot be transferred to a new owner and a new car, which is what i thought, and what made more sense. Now I'm stuck with a dashcam I'm not using but still paying for even though it's been removed. Also, I wasn't told that i was going to be charged in arrears for the first month, which i thought i was charged for when the first payment came off my account. Apparently, that was only for installation, which i also didn't know. I was told that i would be able to download footage on request, which I've done several times and cartrack cannot download this footage for some reason. Now I'm being told that I should request footage within a 72hr period or i will face these issues, which i was not told either. Now I'm sat with a huge bill for installations and arrears, one bill for a dashcam that I'm not using and cannot transfer ownership or sell AND with no footage, which is why i chose these dashcams in the first place. Cancelling is not an option because i'd have to pay all the premiums for the entire 36 month period upfront, which i was told, but i accepted under the impression that transfer of ownership is possible for one person AND one car to another. And the service is **********. You will wait on the phone for 30 minutes and be transferred to at least 3 to 4 people before you get to speak to the right person. And when your phone cuts off, forget about getting a call back. This is an absolute rip-off, and I will never do this again. I'm better off without this dashcam if I can't even get the footage I requested. This is very disappointing to say the least. I feel **********, and I cannot recommend Cartract to anyone.