Very Dissapointed
I regret signing up with this company I've been sent from pillar to post regarding assigning a technician to come and test my unit.Till today i'm still waiting.Why must i pay for a service that they not rendering?Heard stories about you guys but i gave you guys benefit of a doubt and purchased a product from you.All that is being done is calling me and offer another product rather than resolving the matter at hand.
Helpful (0)
Replies (5)0
Replies (5)
Cartrack's replyOfficial
17 Jan 2022, 13:39Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply17 Jan 2022, 13:39
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
's updateReviewer Update
17 Jan 2022, 13:46Can the matter please be resolved as i am going to be paying my subscription on the 25th or i will cancel my subscription.
's update17 Jan 2022, 13:46
Reviewer Update
Can the matter please be resolved as i am going to be paying my subscription on the 25th or i will cancel my subscription.
's updateReviewer Update
17 Jan 2022, 13:47checking your response to the clients...it is like we all get this auto response.
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
's update17 Jan 2022, 13:47
Reviewer Update
checking your response to the clients...it is like we all get this auto response.
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
's updateReviewer Update
17 Jan 2022, 13:49You guys are not taking us serious honestly...when we re new to you guys you call us about 200 times for fitment ..but when we are now your clients you giving us problems when resolving issues.
's update17 Jan 2022, 13:49
Reviewer Update
You guys are not taking us serious honestly...when we re new to you guys you call us about 200 times for fitment ..but when we are now your clients you giving us problems when resolving issues.
Cartrack's replyOfficial
17 Jan 2022, 14:08Good day,
Your review has been sent to the relevant manager for further investigation and they will contact you shortly. Thank you for bringing this to our attention.
Kind regards,
The Cartrack Team
Your review has been sent to the relevant manager for further investigation and they will contact you shortly. Thank you for bringing this to our attention.
Kind regards,
The Cartrack Team
Cartrack's reply17 Jan 2022, 14:08
Official
Good day,
Your review has been sent to the relevant manager for further investigation and they will contact you shortly. Thank you for bringing this to our attention.
Kind regards,
The Cartrack Team
Your review has been sent to the relevant manager for further investigation and they will contact you shortly. Thank you for bringing this to our attention.
Kind regards,
The Cartrack Team