LF
Linda-Anne Fritz
1 reviews | Active since Nov 2016
02 Oct 2024, 10:33
Very disappointed with not cancelling the installation making you wait for nothing
I am very disappointed with Cartrack's services. They scheduled an appointment with us today, 2 October 2024, at 10 am, to install a new installation. When I phoned around 10: 15 to confirm what time the technician would be here to fit the new device - the phone operator said - the technician is not coming to Boksburg today!. Leaving us with a day leave unpaid to accommodate them to install the device - This is unacceptable for us being their client adding a new car to our account - Maybe we must just move from them to another company..... Call me *** I have nothing to hide - ALL CALLS ARE MOS RECORDED - SO YOU SAY.
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Replies (1)Cartrack's replyOfficial
02 Oct 2024, 12:42Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply02 Oct 2024, 12:42
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
