Very Disappointed – Poor Service and Even Worse Customer Support

I am extremely disappointed with Cartrack and how they handle their customers. The service has been nothing short of frustrating. From the start, communication has been inconsistent and unprofessional. Trying to get a simple query resolved feels like a full-time job – you're constantly passed from one person to another with no real accountability or resolution.

Their customer service is shockingly bad. You get promised call-backs that never happen, emails are ignored, and when you finally reach someone, the attitude is dismissive and unhelpful. It seems like once they have your contract, your concerns no longer matter to them.

A company dealing with tracking and security should be reliable and responsive. Sadly, Cartrack has proven to be the opposite. I would not recommend them to anyone based on my experience. There are better providers out there who actually value their customers.