SC
Sinethemba C
1 reviews | Active since Feb 2018
24 Feb 2023, 14:24
VERY DISAPPOINTED
THE APP IS VERY INCONSESTENT, IT WILL SHOW THE CAR IS MOVING AND MOBILE AT THE SAME TIME. OR IT WILL SAY THE CAR IS MOBILE WHILE IT IS MOVING.
REFFERED MY SISTER TO INSTALL CARTRACK YET IM STILL PAYING THE INSTALLMENTS AND I WAS SUPPOSED TO GET 2 FREE MONTHS FOR A SUCCESSFUL REFERRAL. VERY DISSAPPOINTED.
THEY ALSO SAID THAT THEY WILL CALL WHEN THE CAR BATTERY IS TAKN OUT. WE TOOK OUT THE BATTERY FOR 5 FAYS AND NO ONE CALLED. WE WERE ALSO ONCE STUCK ON THE ROAD AND I CALLED FOR A TOW TRUCK SERVICE YET I WAS TOLD I HAVE THE LOWEST OPTION YET I PAY FOR THE HIGHEST OPTION, THE BENEFIT IS NOT FOR ME, WITHOUT EVEN CHECKING ON THEIR SYSTEM THEY ONLY CALLED BACK AFTER I HAD GOTTEN THROUGH TO THE INSURANCE.
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
24 Feb 2023, 17:00 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply24 Feb 2023, 17:00
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's replyOfficial
24 Feb 2023, 17:09Good day,
We have sent communication via the email address you provided in your review. Please review and revert at your convenience.
Kind regards,
The Cartrack Team
We have sent communication via the email address you provided in your review. Please review and revert at your convenience.
Kind regards,
The Cartrack Team
Cartrack's reply24 Feb 2023, 17:09
Official
Good day,
We have sent communication via the email address you provided in your review. Please review and revert at your convenience.
Kind regards,
The Cartrack Team
We have sent communication via the email address you provided in your review. Please review and revert at your convenience.
Kind regards,
The Cartrack Team
