TBRt
Tshela Brian Rambau tshelabrianrambau

1 reviews | Active since Jul 2023

25 Oct 2023, 09:51

Very Bad Service

A very BAD Service Firstly I called them just to check if they’re able to trace the whereabouts of my car and i was told that my car is in Nelspruit while it is at JHB Newtown. After 2 years of BAD Service I called them, telling them I’m trading in the car for the newer model and i was told the technician will come and install a new device. Fine! Two weeks later I called again Telling them that I cannot be driving this car without a tracker because tracking device is compulsory as per my insurance.... Still two more weeks nothing happened I ended up signing up without another tracking company and called the contract i had with them

5 moths later they called saying i owe them R3800.00 HOW? I also don’t know..... worse part this affects my credit score _I AM LISTED AS A BAD PAYER_ I CANCELED THE CONTRACT BECAUSE OF THEIR BAD SERVICE!!!!

0
Replies (1)
Cartrack
Cartrack's reply25 Oct 2023, 10:14
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team