VERY BAD SERVICE!!!!!

<p>ON THE 08/02/2017 I SENT A REQUEST TO CARTRACK FOR INSTALLATION OF A NEW TRACKING DEVICE A VERY NICE LADY PHONED ME AND HELPED ME WITH THE APPLICATION OVER THE PHONE. IT WAS A PAINLESS PROCESS AND SHE ADVISED THAT A TECHNICIAN WILL CONTACT ME TO ARRANGE FOR THE INSTALLATION.</p> <p>TECHNICIAN DID PHONE AND I EXPLAINED TO HIM THAT I WAS IN THE NORTHERN CAPE DO THEY HAVE PEOPLE THAT SIDE TO ASSIST. HE SCHEDULED FOR AN APPOINTMENT FOR 13/02/2017 AT 15H00. THE DAY CAME AND NO ONE PHONED ME IF IT WAS POSTPONED. I HAD TO PHONE THE TECHNICIAN(ERIC) WHO TOLD ME THAT THERE WAS NO ONE THAT SIDE AND SCHEDULED FOR 17/02/2017 AND WE AGREED FOR FRIDAY.</p> <p> </p> <p>THEN ON WEDNESDAY 15/02/2017 ERIC PHONES ME AND ADVSIED THAT THERE WAS A CANCELLATION AND WE SHOULD MOVE THE APPOINTMENT FOR THURSDAY 16/02/2017 AT 14H00. I AGREED WITH HIM ON THE SAID DATE. THE DAY CAME AND NOTHING FROM ERIC AGAIN JUST LIKE THE PREVIOUS TIME AND I HAD TO PHONE HIM TO FIND OUT WHAT IS GOING ON. WHAT IS WRONG WITH THIS GUY, DO I HAVE TO BEG FOR SOMETHING THAT I WILL BE PAYING FOR AS IT IS HIS JOB TO COME INSTALL THE TRACKING DEVICE.</p> <p>AFTER SPEAKING TO HIM ON THE 16/02/2017 HE SAID HE WILL PHONE ME BACK, AND GUESS WHAT? <strong>HE NEVER DID(AS USUAL).</strong> </p> <p>I, AGAIN YESTERDAY 21/02/2017 AT 10H00 PHONED THE CALL/SERVICE CENTRE TO SEE IF THEY CAN DISPATCH SOMEONE OTHER THAN ERIC AND MY CALL WAS TRANSFERED TO(GUESS WHO) YES YOU GUESSED IT <strong>MR ERIC</strong> WHO COULD NOT REMEMBER ME AT ALL. I EXPLAINED WHO I WAS AND ADVISED HIM THAT I AM IN MAFIKENG(NORTH WEST PROVINCE) IS THERE SOMEONE TO ASSIST. HE SAID THERE IS SOMEONE IN MAFIKENG AND HE WILL PHONE ME BACK AS TO WHAT TIME WILL THAT PERSON ARRIVE. AND TO THIS MINUTE IM STILL WAITING FOR ERIC TO PHONE ME.</p> <p>I AM REALLY STARTING TO REGRET MY DECISION TO MAKE BUSINESS WITH CARTRACK AS I THOUGHT I WILL NOT RECEIVE SUCH BAD SERVICE LIKE I AM RECEIVING FROM TRACKER CONNECT WHICH IM TRYING TO RUN AWAY FROM.</p> <p> </p> <p>A FRIEND OF MINE REFERED ME TO CARTRACK AFTER I TOLD HIM ABOUT THE BAD SERVICE FROM TRACKER CONNECT. I AM NOW EXPERIENCING A SIMILAR SITUATION...</p> <p>THIS IS VERY BAD FOR A FIRST TIME CLIENT WHO HASN'T EVEN PAID THEIR FIRST EVER PREMIUM..</p> <p> </p> <p>BAD TERRIBLE SERVICE!!!!!REGRETS,REGRETS,REGRETS!!!!</p>