Very bad experience of this company

Car track failed to recover 3 of my Bikes.i lost 60000 .then I unded up closing down the business and sold the bikes. I requested them to stop the service in remaining bikes since they couldn’t recover the 3 hence chances the rest if might be ****** they won’t be recovered.so prior to closing my account consultants told me that I should get people or other vehicles to put these devices since new owners doesn’t want them. How is this possible on top they told me about 8000 to close the account

Again I’m appealing can I please be called by a Cartrack manager for further actions of my account.i have sent emails but still they tip toe to refer me to their management.Iam requesting a call to close this account .May I not be called by consultant as they all keep asking same story I have explained million times