1 reviews | Active since Oct 2020
Very bad customer service with *********** technicians
Car-Track installed a tracking device in my car and from that day my USB and Aux stopped working, my car has a very strange and loud noise inside even when locked.
The next day I called them telling them my car is messed up. And the Car-Track consultant would call me every hour telling me they're receiving a signal from the vehicle is everything OK.
Car-Track send their senior technician to check my vehicle he worked on my car privately for more than 2 hours then he said everything is fine now. When I asked him about my USB and Aux not working and the strange noise in my vehicle he said electronics wear out and I should have my vehicle repaired and he left.
I called the company about this issue all I got was is my problem and I should fix it.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
