SG
Sherwin G

1 reviews | Active since Nov 2018

17 Oct 2019, 07:40

Very bad

I had bought a brand new truck 2 months ago called cartrack to fit a tracking device in it they send a technician through who’s broke panels on the vehicle and the device was faulty they called me and said it will be sorted out the following week till date nothing everytime I start the vehicle the automated call Centre calls me and says there is a power failure they had left wiring on the truck floor and left the vehicle dirty on the inside of a brand new truck .

I had went and got all new panels fitted on the truck that was damaged at my cost furthermore they debit my account while not tracking my vehicle I tried to cancel the subscription but they keep putting me trough 10 different call Centre agents and still no luck I will never ever used there company again always used tracker they have never given me issues .

0
Replies (1)
Cartrack
Cartrack's reply17 Oct 2019, 09:02
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team