Vehicle wont start
<p>A tracking unit was installed in my vehicle on the 1 of March 2017 , a day or two later someone called to ask if all was well if the vehicle is working was it starting and so on. One the day the guys did a pre inscpection and everything was working well with the vehicle. when he finished my the car battry was drained and they had to jump start the vehicle. everything worked okay for sometime. after about a week the unit started to drain my battery and vehicle is giving problem to start. I called in to advise them of this and I informed was told that its not the unit that has a problem and was advised that my battry is low i need to get someone to come jump satrt the vehicle. The past friday on the 17/3/2017 the vehicle it the same thing I called into the call center @ 22:23 and the lady said she wont disconnet the unit after I had requested that she do so as I am a female and to be stuck on a friday evening that time was not a option she than also aldvised that I need to call someone to come jump start the vehicle. I did as instucted but the vehicle refuses to start again. it was only when I requested some guys to come kick start the vehicle that the car started up. This morning the 22/03/2017 the vehicle still refuses to started I had to walk to public transport this morning with my daughter which it is not safe at all. I am asking car track to cancel my contract and to remove the tracking unit from my vehicle before it does any damage.</p>
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
