MS
Muzi S
1 reviews | Active since Sept 2013
14 Oct 2019, 12:30
Vehicle recovery warranty offered by car track
I installed a car tracking device with cartrack. The insurance had the recovery warranty of up to R150 00.00. My car was ****** on the 1st of September 2019 and has not been recovered. The car insurance settled the car, now I claiming the recovery warranty with car track and they are telling me that the recovery warranty has lapsed because I did not claim within 30 days. I will pursue the matter until the end. We cannot allow ******** to rip us out.
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Replies (3)
Cartrack's replyOfficial
14 Oct 2019, 12:51We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply14 Oct 2019, 12:51
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
MS
Muzi S's updateReviewer Update
17 Oct 2019, 12:08Dear Cartrack team,
As you promised to be in contact with me, I am still waiting for your response.
As you promised to be in contact with me, I am still waiting for your response.
MS
Muzi S's update17 Oct 2019, 12:08
Reviewer Update
Dear Cartrack team,
As you promised to be in contact with me, I am still waiting for your response.
As you promised to be in contact with me, I am still waiting for your response.
Cartrack's replyOfficial
17 Oct 2019, 12:24Written communication was sent to you via email on 14th October 2019 regarding your claim. Please refer to the correspondence sent for clarity.
Kind regards
The Cartrack Team
Cartrack's reply17 Oct 2019, 12:24
Official
Written communication was sent to you via email on 14th October 2019 regarding your claim. Please refer to the correspondence sent for clarity.
Kind regards
The Cartrack Team