Vehicle non start after tracking installation and client left syranded

Hi Car Track representative

I'm writing to express my extreme frustration and disappointment with the service provided by Car Track. Despite installing the tracking device on my vehicle, it has not started, and I've been left stranded. The vehicle was working perfectly before the installation, and this issue has only arisen after your technician completed the work.

I've reported the issue to your team, but it's been 03 days, and I haven't received any meaningful assistance or resolution. I've been told that it's being looked into, but the lack of urgency and communication is unacceptable.

I request that you treat this matter as urgent and take immediate action to resolve the issue. I expect a prompt response and a clear plan of action to get my vehicle back on the road. Im loosing revenue.

My details: - Vehicle Make: Nissan NP300 - Vehicle Model: Hardbody NP300 - Tracking Device ID: Tracking Combo - Date of Installation:08 November 2025

I look forward to hearing from you soon.

Sincerely, Mr Magalane Mamabolo ***