Utterly Frustrating and *********** Service from Cartrack

I have never experienced such poor service in my life. After three weeks of back-and-forth trying to move my tracking devices from one vehicle to another, Cartrack completely failed to deliver.

The wrong information was sent, appointments were delayed, paperwork had to be redone, and their own departments couldn’t even communicate correctly. Even after the installation was finally done, someone still phoned to “schedule” it again!

The only positive part was the installer who came today — professional, polite, and clearly capable — but completely let down by the chaos within Cartrack.

This isn’t my first bad experience either. Previous installations were done incorrectly (even cameras installed upside down). It’s been one frustration after another.

I’m seriously considering cancelling all my subscriptions and moving to a company that values customers and basic competence. Truly shocking service.