Utterly disgusting

Received a call this morning @ 08.14 *** from a lady who was rude and arrogant to me I have cancelled this for the same reason your customer service department and Accounts department made me make payments of R150.00 then R149.58 then another R149.58 which I paid cash. Then a debit order goes off my account of R149.58. for which I pay cash for and also cancelled this account...I wonder if Sales knows how Customer Service and Accounts deals with their long customers. Happy to say I removed everyones vehicle from the account as well. So more cancellations and moving away. Investigate and come back to me as the lady wouldn't give me her name and I received a call at 08.14am 02nd June 2023. When I called no one can retrieve the call recording for me or tell me who phoned me. I want any apology from this rude and arrogant lady that called me this morning.