USELESS UNEDUCATED AND VERY UNPROFESSIONAL

I lost my job in January 2021 due to covid and i submitted a letter to Car Track explaining the situation. I have spoken to more then 50 people i have also requested to cancel my subscription however they are still running debit orders off my bank account since. i now owe the bank R3000 in charges as these idiots who do not understand English keep on doing this. The worst company to ever deal with they staff are not educated and fail to understand. I have also requested to speak to Managers on numerous occasions but nothing. Yesterday 01/06/2021 i received another call i explained to the lady that i was unemployed and have requested the account to be cancelled she just rep**** yes yes for everything but she still goes and runs yet another debit order.#USELESS