Useless service from untrained staff at Cartrack

Worse possible experience ever! And I cannot imagine what would happen in the event that you had to report that your car had been ******. Phone etiquette is the pits. What is the employment qualifying criteria? 30% pass? After holding for an etertinity you get transfered from department to department only to have the call transfered from one sleepy individual to the next. After and endless effort by the company to advertise their non existance services while you hold, I was finally transferred to Mashe' who as expected was an unhelpful as the rest. The call cut during the conversation and she just passed the buck and never called back. We required assistance from a car track technician to remove the device as this was incorrectly installed and caused the car to stall on 4 different occassions. They were unhelpful and just plain USELESS!!!! Do not trust this company with the safety of your families. In the event of theft or hijacking they will do absolutely nothing to assist!!!!