PS
Phawu S
1 reviews | Active since Aug 2017
19 Feb 2022, 20:12
Useless money mongers
The only time that customer service matters to Cartrack is when they are wanting you to join, thereafter you are on your own. They still haven't sent my policy documents, app is not working, but they are on the ball with the debits!
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Replies (2)
Cartrack's replyOfficial
21 Feb 2022, 10:28 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply21 Feb 2022, 10:28
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
PS
Phawu S's updateReviewer Update
21 Feb 2022, 14:55Suddenly the tracking device that was installed 7 weeks ago is "not working" and needs a repair that I must pay R600 for? Is that your investigation? I still do not have my policy documentation, 7 weeks later! Honestly you can try to pretend that Cartrack is a working service not this nonsense!
PS
Phawu S's update21 Feb 2022, 14:55
Reviewer Update
Suddenly the tracking device that was installed 7 weeks ago is "not working" and needs a repair that I must pay R600 for? Is that your investigation? I still do not have my policy documentation, 7 weeks later! Honestly you can try to pretend that Cartrack is a working service not this nonsense!