Useless mis-managememt

Cartrack double debited my account on 26 March and 28 March 2024. The first time I asked for a refund when I was told that the refund will take 7-14 working days. (PATHETIC). I you owe cartrack your tracker is immediatly disconnected and you start getting phone calls ans emails demanding to make immediate payement. I then thought about the situation and requested that the money to be used to downgrade my account. And becuase of Cartrack's mistake they could fix it the settle, by downgrading my account.

Now here we are. 2 weeks later. When or if I get a phone call. No one speaks and the call is dropped. I have received a call demanding to make another payment. And laughed at them. The 1 manager who phoned me has no clue how to solve a problem. The operators calling has no clue on how to solve the problem as there is mis-management. I am done with Cartrack as I do need get this issue resolved. It has been phone calls that calculates to hours wasting my time. NOW YOU WILL LOOSE A CUSTOMER!!!! I will post on all sites I can find to ensure that you are shamed.