JJ
Justin J
1 reviews | Active since Oct 2017
30 Mar 2022, 07:46
Useless
I phoned car track on the 13th/14th of March 2022 and requested them to move my debit order to the 1st of April, as I changed companies and won't get paid on the 25th..the lady agreed and said she will speak to her manager. They deducted the money reflecting a negative on my account. And now I have to pay fees for an *********** call centre agent. Today 30/3/22 the other call centre agent phoned me at about 7:35 and dropped the phone in my ear.
I will cancel the device and make sure I never deal with you again....my family or friends will never be recommended to your company
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Replies (1)Cartrack's replyOfficial
30 Mar 2022, 09:23 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply30 Mar 2022, 09:23
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
