Useless Customer Service

The tracking on my app was wrong, tried to call Car Track ***, called them 5 times in total, all the times the reception just transfers you to listen to their advert, 5 minutes at a time. Eventually I spoke to someone who was trying to explain why the location of the car was wrong, he did a really poor job so seeing that I was demanding a valid reason he cut me off. Then I called back 3 times, all I got was listening to their advert . No one even calls u back I shudder to think if something does happen to my vehicle wheher they will answer the lines at all. I then tried their JHB number ***, twice, again all you hear is the never ending advert. My 2nd month, the service sucks. Regret joining them, a waste of energy and time. still waiting for the Durban supervisor to call me. And that useless salesperson Brent who said I can call anytime for any query, once the sale was done, he stopped taking calls.

Useless customer service, regret joining them