GM
Godfrey M
1 reviews | Active since Jul 2020
29 Nov 2023, 11:20
Useless app, rude consultants & don't value clients
This company just debited my account few minutes later after telling them I'll pay EFT once they send correctamount to pay, their account dept is useless debit ran on the 25th & debited again today but they can't fix issues i reported months back, the app does not work is useless, your consultants are rude and they call randomly and just hung up when I answer and alot of people are complaining about this on Truecaller. I did not authorize today's debit. And yet you went ahead, I will be looking for another tracking company that values their clients. I WILL NEVER RECOMMEND THIS COMPANY TO MY ENEMY, you don't deserve a star. #BlackFriday
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
29 Nov 2023, 11:29Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply29 Nov 2023, 11:29
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
GM
Godfrey M's updateReviewer Update
03 Dec 2023, 07:35I've been waiting to be "contacted back shortly" after numerous mails & whatsapp text which were ignored I called and spoke to a guy on Friday & rebooted the unit mind you this was done 3 months back as well, and guess what issue gotten worse. I'M CANCELING THIS NONSENSE
GM
Godfrey M's update03 Dec 2023, 07:35
Reviewer Update
I've been waiting to be "contacted back shortly" after numerous mails & whatsapp text which were ignored I called and spoke to a guy on Friday & rebooted the unit mind you this was done 3 months back as well, and guess what issue gotten worse. I'M CANCELING THIS NONSENSE
