Useless after sales customer care

Yesterday cartrack fitted my vehicle with a new unit. I logged into my app, my vehicle model is not even my vehicle on the app, as well as other faults on my personal details. I requested call backs, WhatsApp chat and no feedback Cartrack doesn’t follow up in 24hours as promised.

They are quick to call you a thousands times a day for sales. Once’s the sale has been made the after-sales customer care are useless and non existing.