nM
nkalipho M

1 reviews | Active since Jul 2016

22 Jul 2016, 10:26

useless

<p>Can someone please tell me why do we pay for **** car trackers? My parents car was stole and cartrack has been tracking this car since 6:45am. They can pick up where it is but they cannot get a helicopter in the area because there is no signal. And they cannot get through because they is a protest in Tongaat. What makes me so frustrated is that, they do not call their clients if the car is in a danger zone alerting them and checking on their safety. </p> <p>They offered my parents a package that comes with car alert sms option but this car alert option is not automatized. You need to state that you need it. I think that is the most stupid thing ever. Is it not logic that when you get a tracker, all alert options should be standard and compulsory because it a selling point feature of they service??? </p> <p>I am so ignored. And there is nothing they can do about anythying. WHY DO YOU PAY FOR SUCH SERVICES IF THEY ARE NOT HELPFUL??????</p> <p> </p> <p>in the Stanger aread because there is no signal</p>

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Replies (1)
Cartrack
Cartrack's reply22 Jul 2016, 15:35
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

We have been in communication with our client regarding this matter. The vehicle was recovered but it was unfortunately badly stripped.

Kind regards,
The Cartrack Team