TM
Trevor M

1 reviews | Active since Nov 2022

11 Nov 2022, 13:52

************ tracking company

In 2020 September i purchased a vehicle and was told it comes with CARTRACK and it has a year free subscription i filled in my debt order details and in month 11 ill be contacted to continue with CARTRACK nothing happened as they said and i thought nothing of it and took it as CARTRACK will automatically debit my account, couple months later i saw my app was no longer working so i enquired and was told my contract with them was ceased and that i now had to get a new device put in same vehicle which occured and my bank was subsequently debited , in October 2022 I purchased a new car which came out with a tracking device from diffrent company so i went on CARTRACK website to get a email adress but all i got was contact us and i sent a message there that i am cancelling my contract as i no longer have the vehicle, next thing im told firstly I must pay R375.00 cancelation and then R2650.00 cancelation, I just wish to warn people when purchasing a. Vehicle be very careful even if you more than two years with the company they will find a way to ****** money from you

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Replies (1)
Cartrack
Cartrack's reply11 Nov 2022, 14:27
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team