Unsatisfied Customer

I requested a Dashcam installation, with specific needs. I was assured that my needs will be met. Behold, none of my needs were met (System must have a SD Card slot) as I need to record the whole trip. I was assured that it comes with a 64GIG card. The system installed did not have a card slot, and I can only record 5 Minutes at a time. End result: I am paying for something that is useless to me. I have requested Management to listen to the voice recordings, to see who is at fault. no response from Management. I have subsequently canceled the system but have to pay the penalty of R2600.