Unsatisfied CARTRACK member

After many years of not having tracker . The first experience is qith cartrack and it is VERY unsatisfying. 1. Had issues with installation 2.then they debited twice 3.then we couldnt get our refund 4. Then the call was dropped in my wifes ear . No one phone back again 5. Then had some queries on the unit installed . They wouldnt help me because the tracker account is in my wifes name .this is after i gave them all the neccesary passwords etc . After i had to get the safe password from my wife as i forgot it

Now all of this in 2 weeks time . .

Wont suggest cartrack to any one i know