Unsatisfactory Service

When I first signed up, service was quick and effortless but now requesting additional services is becoming a massive time waste with no one actioning anything.

I have sent applications for a de-re installations and it is not attended to at all. 1 request has been pending for over a month. I have been told that scheduling has been trying to call me but if one doesn't pick up, follow up with an email. Maybe call the office evcen. Not everyone is readily available to take a call, and I am one of those cases.

Maybe our 10 vehicle fleet is not enough for a 5 star service.