1 reviews | Active since Jan 2016

20 May 2022, 06:13

Unsatisfactory businesss practices

I got Cartrack last year and now sold my car and don’t hAve a car anymore. I asked them to cancel my Contract because I no longer have the car ,I sold it to their associate Carzuka. This company wants me to pay for the full 24months term of the contract just for cancellation and services I no longer use. This is a pure ******* honestly and poor business practice. How can I pay for something I no longer have. I even wrote to their customer complaints they even want me to pay further fees and move the tracker to another vehicle. How do you even do that with a car that is with them.

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Replies (1)
Cartrack
Cartrack's reply20 May 2022, 10:04
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team