OM
Office M
1 reviews | Active since Aug 2025
25 Aug 2025, 10:47
UNRESOLVED ISSUE AND EXTREMLEY FRUSTRATED CLIENT
UNRESOLVED ISSUE AND EXTREMLEY FRUSTRATED CLIENT.... There is no service or support when there is an issue.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
25 Aug 2025, 11:20 Good day Office Manager,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply25 Aug 2025, 11:20
Official
Good day Office Manager,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
OM
Office M's updateReviewer Update
26 Aug 2025, 09:34If as a business we could rate a negative rating, you would be sitting at massive negative 10.
For 20 days now we are still waiting for Cartrack to resolve our issue.
" We will investigate and are confident that this matter will be clarified" - confident this matter will be clarified - there is no hope that this will be done.
Our ticket continuously gets passed around like a hot potato and yet we still sit with the same issue.
It is alarming that top management haven't even bothered to step in or assist us in this issue.
For other businesses considering installing keypads/tags in your vehicles, I would suggest looking at alternative service providers.
You will get absolutely ZERO support or issues resolved from them after installation.
For 20 days now we are still waiting for Cartrack to resolve our issue.
" We will investigate and are confident that this matter will be clarified" - confident this matter will be clarified - there is no hope that this will be done.
Our ticket continuously gets passed around like a hot potato and yet we still sit with the same issue.
It is alarming that top management haven't even bothered to step in or assist us in this issue.
For other businesses considering installing keypads/tags in your vehicles, I would suggest looking at alternative service providers.
You will get absolutely ZERO support or issues resolved from them after installation.
OM
Office M's update26 Aug 2025, 09:34
Reviewer Update
If as a business we could rate a negative rating, you would be sitting at massive negative 10.
For 20 days now we are still waiting for Cartrack to resolve our issue.
" We will investigate and are confident that this matter will be clarified" - confident this matter will be clarified - there is no hope that this will be done.
Our ticket continuously gets passed around like a hot potato and yet we still sit with the same issue.
It is alarming that top management haven't even bothered to step in or assist us in this issue.
For other businesses considering installing keypads/tags in your vehicles, I would suggest looking at alternative service providers.
You will get absolutely ZERO support or issues resolved from them after installation.
For 20 days now we are still waiting for Cartrack to resolve our issue.
" We will investigate and are confident that this matter will be clarified" - confident this matter will be clarified - there is no hope that this will be done.
Our ticket continuously gets passed around like a hot potato and yet we still sit with the same issue.
It is alarming that top management haven't even bothered to step in or assist us in this issue.
For other businesses considering installing keypads/tags in your vehicles, I would suggest looking at alternative service providers.
You will get absolutely ZERO support or issues resolved from them after installation.