1 reviews | Active since Jun 2017
Unreliable tracking devices and worst service, they just care about your instalments even after cancellation they don't care about you, to them it's the money.
It's been almost 4 years with a device that hasn't been working, sometimes would track, sometimes wouldn't, So i called them after 5 or 6 months when I got my car that the devices is not tracking properly, they would reset it until thing stopped sending signals, and I accepted for a technician to come and replace the device and I was out of their warranty cover, which is 1 year and *****, R600 to fix your device which is their property.
Fast forward to this year device was tracked in May or April, as I post this, I called their support to check on the tracking device, but they can't pick it up, a technician must come and replace it and I will be charged R600 so I decided to cancel their thing cause I am paying for a service that's not reliable, and I reversed the money for this month and canceled their debit, now I get phone calls every day for R170.00 in areas, I mean your device hasn't been working what have I been paying for?
Worst company I almost brought over my second car, but would've been the worst decision, the finance department is very good at calling you every day but service delivery is bad, I wonder how they find any car.
I will never recommend anyone and I will continue to share my experience with everyone.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
