MM
Mazwi M
1 reviews | Active since Apr 2020
02 Oct 2020, 11:08
Unreliable service from Cartrack
I called Cartrack earlier this week requesting my contract with them, three days later, no feedback from the company.
The panic button installed in my car seems to be malfunctioning as I have needed the company's services but to no avail.
I am ready for Cartrack to uninstall the tracking device and the so-called panic button inside my vehicle.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
02 Oct 2020, 11:42 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply02 Oct 2020, 11:42
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
MM
Mazwi M's updateReviewer Update
02 Oct 2020, 11:49This is an unsatisfactory, generic response. A simple copy and paste. I am also concerned that there's no mention of reaching out to me as your client.
MM
Mazwi M's update02 Oct 2020, 11:49
Reviewer Update
This is an unsatisfactory, generic response. A simple copy and paste. I am also concerned that there's no mention of reaching out to me as your client.
MM
Mazwi M's updateReviewer Update
02 Oct 2020, 13:09The first line of your sentence is indicative of your arrogance. Contextually, I requested a contract this week. I do no recall saying anything about March.
MM
Mazwi M's update02 Oct 2020, 13:09
Reviewer Update
The first line of your sentence is indicative of your arrogance. Contextually, I requested a contract this week. I do no recall saying anything about March.