LM
Lawrence M

1 reviews | Active since Sept 2020

09 Dec 2020, 23:35

Unrecoverable car

I also feel like other customers who were not served well by cartrack. My car also hijacked and still not recovered. -I never missed monthly premium payments, and still even after report the hijacked car was still paying -when reporting the car is hijacked, was told that last seen of my car on their system is over a year not into their system but paying every month. -It is a pity for new customers who prefer to install cartrack device into their cars -For recovery warrant of 150000, and waiting period I feel like is long due to the fact that for some of us we relay on our cars to and from work as we work shift. -Attitude of their consultants is Rotten, "Chantell Dupinaar" -What they market is not what they provide their customers as per promise

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Replies (1)
Cartrack
Cartrack's reply10 Dec 2020, 09:19
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team