R
Rowen

1 reviews | Active since Jul 2024

29 Oct 2025, 16:48

Unqualified technicians

Had a car track unit installed in my truck and vehicle has been giving me problems ever since. The truck is a daily long distance runner after the technician installed the unit the starter burnt I fitted a new starter and that also burnt out not even 2 days . The battery is drained out not even a kick start. The truck has been down for 2 weeks losing income for me. Lost 6 jobs because the truck is not starting. From being a daily runner to being a dead beat.all because of car track I’ve lost income. Who is going to pay for the 2 starters batteries and loss of Income? Not to mention clients getting bad service because of Car track I need answers asap. Definitely will not be recommending them to anyone moving forward.

0
Replies (2)
Cartrack
Cartrack's reply29 Oct 2025, 17:16
Official
Good day,

Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

R
Rowen's update31 Oct 2025, 15:33
Reviewer Update
It’s now day 2 and car track still haven’t sent a technician to sort the mess. Another day another loss of income for me.
Just irrelevant emails.
Take responsibility and fix what you broke it’s that simple.
Stop making excuses. You guys are not losing income I am.