Unprofessionalism(Bad service)

I wish someone had warned me about the **** service being offered by Cartrack. Been with them for the past 2years BUT had complaints from day 1 about level of service being rendered. Every day, every month, same old **** service but the debit order is always on time. One would pay a premium with a none functional unit and they don't seem to care as your paying. Sad reality is I can't cancel the 36 months contract prior as their cancelation fee exceeds the value of the unit in my car