AR
Aleysha R

1 reviews | Active since Oct 2018

10 Apr 2024, 12:12

Unprofessionalism Personified: A Review of Fitment Technician Logandran Pillay

It is with deep disappointment and frustration that I must recount my recent encounter with Fitment Technician Logandran Pillay. In what should have been a straightforward and professional service interaction, I was instead met with a level of unprofessionalism that bordered on incredulity.

Upon arriving for my scheduled fitment appointment, Mr. Pillay failed to communicate the requirement for a secluded area for the installation process. This lack of clarity resulted in an unnecessary back-and-forth, during which Mr. Pillay displayed a remarkable lack of accountability by suggesting that I should have somehow divined this requirement on my own.

To compound matters further, Mr. Pillay took it upon himself to approach the security guard at my place of work, seeking an alternative location for the fitment without prior consultation or consent. His actions not only disregarded the established protocols of my workplace but also demonstrated a blatant disregard for professional etiquette and respect for my privacy.

What truly sets Mr. Pillay apart, however, is his flagrant display of arrogance and rudeness throughout our interaction. From admonishing me for not speaking to the security guard in a manner he deemed appropriate to his dismissive attitude towards my concerns, Mr. Pillay consistently exhibited behavior unbecoming of someone in a customer-facing role.

It is abundantly clear that Mr. Pillay lacks the fundamental understanding of customer service and professionalism. His obnoxious demeanor and disregard for established norms are not only unacceptable but also reflective of a deeper systemic issue within the organization he represents.

In conclusion, I would strongly advise against engaging the services of Logandran Pillay. His behavior not only reflects poorly on himself but also tarnishes the reputation of the company he represents. As a paying customer, I deserve to be treated with respect and professionalism, qualities that Mr. Pillay sorely lacks.

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Replies (1)
Cartrack
Cartrack's reply10 Apr 2024, 12:44
Official
 
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team