GM
Godfrey M

1 reviews | Active since Jul 2020

19 Dec 2025, 13:47

Unprofessionalism

My account is still suspended after making a payment on Mon the 15, i was dealing with Andani manzhi, and my emails are not been responded to. Sent another email and Nompumelelo Thabede responded swiftly requesting for a POP which i sent immediately and she also kept quiet.

I called and spoke to a lady who just transferred me to Andani without saying anything. Id suggest you train both Andani and the other lady oh how to greet & handling clients queries & complaints. They both sounded like they talking to their friends.

0
Replies (4)
Cartrack
Cartrack's reply19 Dec 2025, 13:59
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Cartrack
Cartrack's reply19 Dec 2025, 14:41
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
GM
Godfrey M's update22 Dec 2025, 13:21
Reviewer Update
My account is still suspended?
GM
Godfrey M's update22 Dec 2025, 19:37
Reviewer Update
Hello?????