Unprofessional Worse Service

Worst service from this

I’m having three cars with cartrack, refereed all my siblings to cartrack also. Last week my brother bought a car and since is my culture I referred him to cartrack, I called the company for tracker installation, we weee given an appointment for yesterday before 15:00, unfortunately no Technician came through, called them again around 16:00 yesterday and I was told that a system did not select a technician, I was promised that they will send me an sms for an appointment confirmation last night, unfortunate did not receive an sms. I called in again around three times this morning, I was then told that they will put me to their branch in Limpopo, the lady in the Limpopo center took my number since she is not in scheduling department then they will call me back, unfortunately no one called me back.

I’m spending a lot of airtime and my time calling you, yesterday I took an annual leave since my brother was having responsibilities at work waiting for nothing. I’m highly disappointed with your service, it looks like your call center agents are not taking their jobs seriously.

Contact details *** ***