Unprofessional

I’ve been a client with Cartrack for years. I’ve never had an issue with their service (touch wood I have yet to need / make use of their services to track my vehicle) but one thing that frustrates me is that at least 2/3 times a week I am called to have a tracking device fitted in my car. If it’s not that, it’s a dashboard camera. Of which I have both!!!!??? Surely as a client you are able to view my profile and see the products I have. Not only that, I relay this message to every agent and still I get called. Lately when I ask why I’m still being called I get hung up on?? This is very concerning to me - the only way I’ve been able to make contact is via this platform because every other method is met with an unanswered call or I’m hung up on.