1 reviews | Active since May 2015
Unprofessional
I have took a contract with car cracker around the 14 of June replacing Tracker as I was paying a little too much instalment. The agreement was the installation will take place the 30th of June. I received a call the 30th of June around 4:30 pm telling me the engineer will be at my premises at 5pm, nothing happened. Saturday,nothing.. Monday when I called in the afternoon, I am told that the engineer tried to call, but there is no missed calls. I had to chase them again, the lady at the schedule department said they will come today(Tuesday), but again I am the one calling them to check when this engineer will be here. The phone rang not even 3 rings , I assume it’s the famous engineer..
Tracker was very expensive but extremely professional. I am disgusted by car tracker already and this is just the beginning…
Since I have cancelled tracker, who will be viable if I drive out and the car is ******..
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
