CvdB
Charl van der Berg
1 reviews | Active since Dec 2021
29 Dec 2021, 19:14
Unpleasant
Bought a car and arranged with cartrack to install tracking. First day they did not show. Next day I missed their call and phoned back severel times, only to be on hold for 3 min and then phone goes off. Finally a week later scheduled a new appointment only to receive call that the appointment can not be made by technician beacause he is running late.
Every time I have to take off from work for a technician that can't show up. This is very unprofessional and unpleasant.
It made me decide againt cartrack and wil not proceed with installation. I will definitely share this unpleasant experience.
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Replies (1)Cartrack's replyOfficial
30 Dec 2021, 11:41Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply30 Dec 2021, 11:41
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
