Unit needs to be repaired after two months of having it!

<p>I expected to receive a call from you guys this weekend when my vehicle's battery went flat. To my surprise, no call.</p> <p>I called the control room today. The first agent decided to transfer me to the supervisor which was not available. I ended up speaking to a second consultant and explained my issue, again, who then transferred me to the repairs department who then asked me to hold on the line for almost 5 minutes until the call was dropped!</p> <p> </p> <p>I require someone to contact me who is actually going to explain to me what was the reason for you guys not notifying me as well as who is going to be responsible for fitting a tracking unit which needs to be repaired!</p> <p>Should I not receive a call before C.O.B today. I will be cancelling my contract with you guys and not paying a single cent of cancellation fees as you guys have not kept to your end of the deal!</p> <p> </p>