ZN
Zanele N

1 reviews | Active since Feb 2025

27 Feb 2025, 18:17

Unhappy customer

Lately Cartrack’s service has been deteriorating. I had to call them about five times to have my kms on my logbook to correspond with my odometer. The first two times, my kms were fixed but only for them to not correspond again three days later. The last two times, they made ridiculously changes because how can a new car go from 4000 kms to 600000kms. I emphasised how important this was as I submit a logbook monthly at work even explained that I had to pay for kms that I didn’t travel as I need to account for the missing kms. I even asked the lady or organise having the tracker checked and she said they cannot do that.

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Replies (1)
Cartrack
Cartrack's reply27 Feb 2025, 20:00
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team