lL
lady L
1 reviews | Active since Jun 2020
05 Sept 2024, 10:31
Unhappy client
Cartrack is taking chances on people, how can they open 2 accounts for the same person? I have asked for the recording between me and the sales person agreeing to pay for the car that i sold out, but to date nothing is in my emails from them, instead I'm getting SMS's about my account being unpaid. I was called by 3 different people from Cartrack and they have been promising to send but now they went Awol.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
05 Sept 2024, 11:01Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply05 Sept 2024, 11:01
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
lL
lady L's updateReviewer Update
10 Sept 2024, 14:46Dear Cartrack,
This matter has not been resolved yet, instead I'm getting messages saying they will suspend my account and it will be referred to their legal attorney. I have been waiting to be called or get an email of my voice recording between with the sales lady. How hard is this matter? How do i pay for the car that was sold?
This matter has not been resolved yet, instead I'm getting messages saying they will suspend my account and it will be referred to their legal attorney. I have been waiting to be called or get an email of my voice recording between with the sales lady. How hard is this matter? How do i pay for the car that was sold?
lL
lady L's update10 Sept 2024, 14:46
Reviewer Update
Dear Cartrack,
This matter has not been resolved yet, instead I'm getting messages saying they will suspend my account and it will be referred to their legal attorney. I have been waiting to be called or get an email of my voice recording between with the sales lady. How hard is this matter? How do i pay for the car that was sold?
This matter has not been resolved yet, instead I'm getting messages saying they will suspend my account and it will be referred to their legal attorney. I have been waiting to be called or get an email of my voice recording between with the sales lady. How hard is this matter? How do i pay for the car that was sold?