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Emmanual D
1 reviews | Active since Jul 2019
15 Sept 2025, 10:39
Unhappy client
Hi, I have been with cartack for a few years and do change vehicles often. Since January 2025 I have been calling to remove a unit and reinstall into a new vehicle, up to this day 15 September 2025, I have not got any results. I have 3 vehicles covered with cartack and seems that the business is gone to big for them to handle or there staff doesn't care about a good client relationship. So I will cancel all debit orders until this matter is resolved.
Very unhappy client!
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
15 Sept 2025, 10:42Good day Emmanual Dorasamy
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply15 Sept 2025, 10:42
Official
Good day Emmanual Dorasamy
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
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Emmanual D's updateReviewer Update
15 Sept 2025, 10:55Much appreciated, contact *** once clarification and investigation is done.
ED
Emmanual D's update15 Sept 2025, 10:55
Reviewer Update
Much appreciated, contact *** once clarification and investigation is done.
