1 reviews | Active since Dec 2022
Unhappy client
I joined car track in 2020 around December. Everything went well , then I decided to change the car in which they installed their tracker so I nformed them about my intentions. They said they will come and deinstall the unit and keep it until the new car arrives and I won't be paying my premiums until such time. They indeed deinstalled the unit as promised. The new car arrived two months later, I informed them and asked them to come reinstall the unit, they kept promising the whole 2022, until now I've been waiting for them to come. I paid until I got tired of paying for the service I'm not offered. When I stopped paying they harrased me with numerous calls, SMSs and sometimes debit as much as they want as they argue that my account is in arrears. According to them I hav to keep paying for as long as I subscribed to them regardles that they dont fullfil their promises. Now they threaten to list may name as a bad payer. What can I do. I told them I will only pay when they have reinstalled the unit not otherwise.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
